A Complete Comparison Guide 2026
I’ve talked to hundreds of business owners who came to me with the same question: “We keep hearing about CDPs. […]
CRM Softwares
Dynamics 365 Customer Service MCP Server Generally Available
Access customer service data and tools from MCP-compatible AI experiences — while minimizing the need for one-off custom integrations. Today
What Can You Actually Do With Salesforce Foundations (For Free)?
If you’re already using Salesforce and you haven’t heard about Foundations yet, you might be leaving some pretty powerful tools
6 Stages That Win Customers
I have seen a lot of businesses make the same mistake with email. They build a list, then send the
Microsoft Dynamics 365: An agent-ready business applications platform
For decades, business applications have been used by organizations as systems of record capturing what already happened. Opportunities were updated after the
How Agentic Optimization Helps Marketers Move Beyond Campaign Attribution
Ali Saeed is a Salesforce Golden Hoodie winner and 2026 MVP. Marketers have never had more data, but measuring success
10 Ways to Re-Engage Cold Leads in Your CRM
Learning how to re-engage cold leads is one of the highest-leverage skills in sales, because these are leads who already
Extending agentic Microsoft Dynamics 365 Sales with MCP
Open by design: Dynamics 365 Sales and first-party agents are extensible through the Model Context Protocol (MCP) AI agents are
Beyond Keywords: How Agentic Commerce Search Understands True Shopper Intent
Twenty years ago, I helped build search architectures that went on to dominate modern retail. Back then, the search bar
2026 Holiday Predictions: A Unified Yet Fractured Journey
Holiday retail planning used to follow a predictable playbook: Optimize the checkout funnel. Launch the campaigns. Stock the shelves. Brace